I work with vtiger 5.4.0 and want to send automatic emails as soon as a new contact will be saved. The complete workflow is following: A client inserts his contact infos into a webform of our homepage, for example http://edv-cad.de/kontaktanfrage Afterwards the contact will be inserted automatically into Vtiger. So far everything works fine.
According to the entry in the field "Web Anfrage" the client should receive automatically specified emails.
I suppose it might work with a workflow in vtiger. Maybe cron is not correct configured. Unfortunately it doesn´t work in my case...