ASTERISK, CRM, PHP, MySQL works.

1. Smart Predictive Dialer The outbound calls executed by the “smart” predictive dialer as soon as the called party answers should start playing the pre-recorded greeting and introductory message recorded by the Agent in charge of that area. The system plays the message that the Agent had previously recorded with his own voice. This is worth for all the agents around the country and within the European regions. This is the way it ought to work. The server call the party and as soon as he/she answers it ring up the agent and bring up on the his/her client screen the called party record (if existing in the servers DB) and start playing the prerecorded message thus establishing the three party conference call. The Agent should be able to supervising the outbound call, listening both, the server who is playing the message and what the called party eventually comments thus allowing the Agent to intervene at any time providing appropriate answers to clear any issues the prospect m